Plumbing services by Abel Plumbing Inc in Rockford, Illinois

Very unsatisfied with this business. We contact Abel Plumbing because we had a leak coming from our upstairs bathroom down into our downstairs bathroom. Abel Plumbing advise they can come out and take a look. However, there is a 100 service fee we have to pay in cash. My husband and I said fine. Abel came to our home looked upstairs in the tub area and reviewed the downstairs ceiling and stated we just need some more adhesive caulk around the faucet to prevent the water from going through the cracks from taking a shower and pushing the shower release. My husband and I was a little skeptical seeing how he did not unscrew anything to confirm his theory other than advising us this occurred at his home and to truth him. Of course we did because he advise if the problem continue they will return and we do not have to pay the service fee again since it is the same issue. Nevertheless, the problem was not fixed. The area where the leak started, cause the ceiling paint to peel and now our ceiling is starting to bubble in that area. We called Abel no response. We left messages but no return calls. Now when we call we receive the voicemail every time. Regrettably, we have to have someone else come out to fix the problem and pay someone else to repair the ceiling. I am very unhappy with this company and will never do business with them again.

Abel did an entire bathroom remodel for us. They gave us a good quote, employees were friendly and respectful and I absolutely love my new bathroom. Several other plumbers didn't try very hard to come up with a solution that would work for our space but Abel was confident and creative. I would use them again and recommend them.