Plumbing services by Jay’s Plumbing & Sewer in Downers Grove, Illinois

I had a pipe burst in my mechanical room and needed a plumber quickly, as I had to shut off the water to my house. Keith showed up to my house quickly and was very professional, polite, and personable. He looked at the problem and gave me 8 different solutions to my problem. Being on a tight budget I selected an option that could solve my current predicament and leave options open for future work when my budget allowed it. Shortly after starting work on the pipe it was discovered that the problem was more sever then initially thought. Keith spent 4hrs at my house trouble shooting the issue and telling me the options as he went along. We eventually solved the problem and got the water turned on. I have used several plumbers in the past, but hands down Keith has been the easiest to work with and the most professional.

Bob, my plumber, and the customer service team at Jay's Plumbing provided outstanding service. I had an unusual circumstance with flooring and needed to start/stop installation of my new hot water heater several times. The customer service team contacted me on multiple occasions to see if I was ready for them to install. Bob identified other issues that were present and took care of them. I have complete confidence in this business and in Bob! I will definitely use them again.

All of the employees were very considerate of our property. They cleaned up as if they were never there. Work was done in a very professional manner.