Plumbing services by Genous Plumbing & Rodding in Calumet City, Illinois

Always does good by us

We called Genuos back to blow air in the bathtub line which is what they did before and it worked like a charm. Totally willing to pay 125 which is what we paid before. My husband noticed on the receipt they gave from the previous job that they guaranteed the work for a year - it was only six months from the last appointment. When we asked, the guy says, "oh it doesn't cover that!" Then someone calls us back and says, yes it is covered, we'll come in a couple of hours. They show up with a hand held air tank that has to be hand-cranked. Not the same tank they used previously. I'm thinking that's not enough to fill a bicycle tire...but okay. Then the guy from Genuos says," it's not working, we'll have to charge 225 to route out the line." Okay no problem. He comes back in with a hand held router - like the ones you use for a kitchen sink!!!!! After cranking for 3 to four minutes he says its not working, so we're gonna charge you 125 ????????? Mind you the tubs drained prior to them coming. But after he did what he did, there's standing water in both bathrooms.... Then my husband pushed back a little but told the son, "just right the receipt." He leaves out to go to the van and after a few minutes just drives off - and our tubs are completely backed up. So we are worse off than before they came. neveragain scamartistsduofatherandson genuosplumbingtriedtodupeus