Plumbing services by Sullivan’s Plumbing & Heating Inc in Berwyn, Illinois

Our boiler stopped functioning at about midnight one night during the historic cold snap of January 2019 -23 below. Sullivan came out at 9:00 AM, and by noon they had the boiler repaired. They were a bit pricey--600 to perform basic maintenance of cleaning out the carbon from the boiler--but they were worth every penny, as far as I'm concerned, since we were starting to see our breath about the time they arrived; their response was quick; their work professional and courteous.

CUSTOMER BEWARE!!! These people are scammers and very unprofessional. At the beginning of the year I called because my toilet was leaking at my office. Usually when a contractor comes in they diagnose the problem and quote you a price to fix, NOT THEM. They took all of 15 minutes to cut some bolts in the tank, replace the blots and put a new fill valve repair kit, they charged me 250!!!! I could have purchased a new toilet for that price. Literally they were in there no longer than 10-15 minutes and they charged me 16 per minute!!! They never quoted a price beforehand just fixed the toilet and handed me a bill, how unprofessional! I called to complain and the owner unsuccessfully tried to justify his workers lack of integrity. He said well the fill valve repair is "top notch" so that upped the price! Ha, "top notch" and it broke 6 months later! They are scammers and really should be ashamed of themselves. I literally took time out of my busy schedule to write this review because that's how much of a rip off I felt they were and I would hate to see them scam more people! DO NOT USE THIS COMPANY, SAVE YOUR MONEY AND THE HEADACHE.