Plumbing services by Buckeye Plumbing Inc in West Palm Beach, Florida

Watch out for deceptive trade practices if you decide to use these guys. My water heater went out this morning and I called Buckeye Plumbing because they serviced the old water heater in our home. I spoke to Jennifer twice as I was getting other quotes, and while Buckeye was not the cheapest, they seemed to be the most honest. Jennifer quoted me 746.85 97.50 after hours charge, 97.50 service fee, 150 permit fee, 401.85 labor cost to replace a supplied water heater. She also mentioned I would get 5 off since they serviced our old one, so 37.34 in savings. Paul the technician came out and quoted us 1187 because he found more that needed to be done, which i'm OK with as long as it's needed to be up to code. Lowes installation quoted me 27.88 for an expansion tank installed. Paul quoted me 183.98 for the expansion tank so seems like a price gouge. He also refused the 5 discount and he said that Jennifer was wrong and that he's right since he's the technician and she sits behind a computer and I shouldn't listen to office staff. He later mentioned 5 off of the labor cost which was only slightly different at 407.08 only after back and forth, but that was not what Jennifer had said. He got argumentative and demanded 195 for his visit which we didn't pay. At the end, I had thought I chose Buckeye not because they were the cheapest, but because they seemed to be the most honest. Turns out, that's completely the opposite. Feels like a bait and switch, a childish he said she said, and just plain BAD service. Will not be using them or recommending them to anyone I know. Very disappointed.

The staff was pleasant on the phone. The plumber that came out was very nice. He did a great job