Plumbing services by Henry Gonzalez Plumbing Co Inc in Tampa, Florida

What a wonderful family business! They are so fast and very reliable! He came after hours, and fixed our problem! Life saver!

We had a toilet problem unexpectedly on Monday morning, and we decided to give HG Plumbing a try. I ended up speaking with Joe, the owner, and we really appreciated how he went above and beyond for us. His team was slammed all day Monday for calls that were scheduled or that already came in before us, so Joe personally made time to come to my house after 5 pm to fix our toilet. While this is not something we would ever expect an owner to do, my wife and I really appreciated Joe going above and beyond for us to make sure our issue was resolved on the same day we called. Great price, and first class service!

Totally unethical, borderline hostile employees. Last Summer, Kohler dispatched a representative from this company to diagnose problems with our DTV shower module that was less than six months old and still under warranty. The guy -- who seemed like he was on a prison work release program -- spent less than 10 minutes staring at the module like it was a quantum physics equation. We escorted him out with no intention of using him, and he later sent us a quote for over 2k to fix a product that was STILL under warranty. We called Kohler to complain, and they then dispatched Crown Plumbing who diagnosed and fixed the issue with no problems under warranty. For the 11 months since, they call us constantly to pay their trip charge even though we have tried OVER AND OVER again to explain this was a warranty visit. Now they are threatening to send us to collections. I called Kohler and they apologized, and confirmed that this was under warranty. I suggested they remove this company from their "certified" dealers list and would caution anyone against getting involved with them.