Plumbing services by Suncoast Plumbing & Electric, Inc. in Homosassa, Florida

We were on the schedule for between 8 & 12. Finally received a call at 12:30 that he was eating lunch & would be here in a few minutes. The job took 3hrs which should have taken 1 hr. due to inexperience. Then he burnt 2 spots on the back of my brand new cabinets. He said it was due to the prior person cutting the pipes too short Also from Suncoast. & that it was just a little discolored. But it was black and large spots. I returned a tool he left & explained our discontent but I never even got a phone call or anything as far as an apology! So beware.

My 4-month-old Rheem water hear was telling me “service needed” with an error code for possible water leak. I went to the Rheem warranty website where I was then directed to “Find a Pro.” Suncoast Plumbing was one of the options, so I contacted them and explained my problem. I was very clear that it was only a few months old and covered under warranty. The repairmen arrived quickly. The techs were baffled because this heater had “new technology” They spent some time on Google trying to find the solution. They took the heater apart and put it back together, but the error continued. To my surprise they presented me a bill for 95. When I explained at heater was under warranty AND they didn't fix anything they said, “are you refusing to pay?” When I explained I shouldn't have to pay, they left. Fast forward a couple weeks. After threats of collections and a couple unpleasant calls with the office I reluctantly paid the bill to rid them of my life. I gave them the chance to make it right, but they refused. Buyer beware!

Our experience with Suncoast Plumbing and Electric was way beyond expectation. Our plumber, Jacob came exactly on time and called 10 minutes prior to arriving, as planned. He was friendly, knowledgeable, and speedy, yet thorough. The total cost for installing 3 faucets and purchasing a 4th with installation was well below what we anticipated. We are really happy with Suncoast!