Plumbing services by Caraballo Express – Septic & Plumbing in Hialeah, Florida

I called to get advice and have my septic tank pumped out. Upon arrival, the technician found my tank after damaging my sprinkler system. He couldn't get the tank lid off and proceeded on breaking the corner of it for access. He promptly informed me that my drain field needed replaced for 5500. I had him drain the tank and he charged me 250. 1 month later, the septic backed up again. I called and was quoted 300 to pump it. I asked why I was being charged an extra 50 and was told to find someone else. I called Alligator Septic Service and they were able to tell me exactly where my tank was located by looking it up. They also indicated that I had a two compartment tank with two lids as well as a filter that needed to be cleaned. They indicated that one side of the tank was for solids and was probably full which didn't get pumped out by Caraballo Express, nor was the filter cleaned and was probably clogged. Alligator Septic promptly arrived and knew exactly where my lids were located. When the lids were removed, the solid side of the tank was completely full. The filter was pulled and was completely clogged. Alligator septic explained why the septic was backing up and indicated my drain field was in perfect working order. I had Alligator install easy access lids so I could get to the filter for easy periodic cleaning. Caraballo Express was not being honest with me and was looking for an easy 5500. Untrustworthy septic cleaning service. Call Alligator. B. Emerson - Homestead Fl.

I want to say that if you are looking for quick and affordable solutions Caraballo is the company to call. I called them on a Friday because my septic tank was backed up and they came in the next 3 hours. They were not able to locate the septic tank and had to use a camera. They unclogged the drain to allow use until they came the next day Saturday at 7:30am and completed the job by 9:30am under the rain. Great work and very professional. I am very satisfied and highly recommend them without any reservations.