Plumbing services by Unique Services Bradenton in Bradenton, Florida

My dad has used Unique Service for several years. He always speaks highly of their service. Recently though they canceled twice on the same day that they were scheduled to come out, after we rearranged our schedule to be home for them. We were upset. After asking the supervisor to call us, with no response we were ready to look elsewhere for the service. But my dad called a third time and spoke to a very nice person who set up an appointment with the promise that no one will cancel it. Plus set it up 3 weeks earlier then the previous person said they would be able to come out. Then Brice came to service his ac/furnace. Brice was not only on time, extremely polite, but went over in detail what we could do to save money and exactly what he was doing. Promised to return in February and help my dad out. Unique almost lost a customer, but due to the kindness of the scheduler and Brice... I feel comfortable knowing they will help my dad out.

Installed a new ac system on Thursday 6-7. Installers did not have the new ducting we paid for. They came back out Friday 6-8. Turns out they previously installed a 3 ton unit instead of the 5 ton we paid for, so they spent Friday installing the correct unit. Installers left at midnight Friday without installing the ducts they came to do, as they did not have enough supplies. As they left, I was told not to turn the ac down too much as it was not hooked up correctly and could stop working. Fast forward to Sunday 6-10. Still had not heard from their supposed 24/7 customer service. I call them and am told a Chris has been made aware of the situation and would call me. Several hours go by and I call a few more times. I finally get a call back that basically says their install dept would call me tomorrow. This entire time my house will not cool below 80 during the day. I go to check outside by the unit and I see the duct work soaked and falling off the air conditioner, and full of water at the first bend. Call customer service again and am told a service tech would show up sometime between 8 and 10 the nex

Unique brings a great deal experience and excellent customer service to your door. The have competitive pricing, but I rather pay for quality over quantity. A lower costing air conditioning unit now will let you down sooner than later.