Plumbing services by Botticelli Plumbing & Heating in Danbury, Connecticut

I just moved in from NYC and knew nothing about water heaters and wells. Jose helped me tremendously. He fixed my problem and simplified things so I can gain a greater understanding. He was extremely knowledgeable and covered all areas making me feel secure in my home. Will definitely use these guys again and will request Jose.

Called on monday to have a plumber come take a look at the stains on my ceiling figuring it would be something bad like a busted pipesomewhere. I was told there would be a 69 fee for the diagnostic which I understand. Jose apparently came and was nice to my girlfiend and explained the different issues happening with the water heater and the sinks. However, going back to the ceiling stains that is underneath the 2nd floor toilet. my girlfriend told me the techs toof off the toilet replaced the wax ring and put back the toilet. They then proceeded to test to see if the leak persisted with toilet paper and it was still leaking at which point she was told its an issue with the toilet and not the wax ring.fine I understand that. Well... I was charged 125 for a wax ring and a tp test. My total charge for the call was 194 and I still have the problem. These guys have to make their money somehow and I understand it a business however 194 gor 45 minutes of work seems extreme to not even have a small temporary fix.. but not all is bad ,Jose did flip the outlet for the dishwasher which wasnt working . Espensive lesson. I will not be using these guys again.

Replacing the plumbing pipes, connections under the kitchen was done expertly and neatly. The area where the work was done was left neat and clean -- both in the kitchen and the bathroom. I couldn't have been more pleased. Tho' the work was planned for 6 hours, it was completed in a shorter amount of time, thus allowing me to leave and complete my own errands.