Plumbing services by Big R Stores – Monte Vista in Monte Vista, Colorado

Store has quite a bit in it & then some. Staff seems to be pretty decent as well as the cleanliness. Some good deals going on. Location is easy to get into.

Big R is a Triple Crown horse feed dealer, but there is one Triple Crown product that not every store carries in quantity. Since it's a couple of hours for me to drive to a Big R in Santa Fe or up in CO, I called the Alamosa, CO store to see if they had Triple Crown Safe Starch Forage in stock. The lady who answered checked on the computer and told me that they didn't have any in stock, but suggested I call the Monte Vista store. I did so, and asked the same question of the man who answered: Do you have Triple Crown Safe Starch Forage in stock? He didn't get it. I explained that Triple Crown is the brand, and Safe Starch Forage is the specific product I was asking about. After I went through this exercise THREE times, he informed me that Big R does not sell dartboards. I told him that it's horse feed. He put me on hold, where I remained for quite some time. When the call was eventually picked up, the voice said "Hardware". I told this person I was calling about horse feed. I was put on hold again, for quite some time listening to bad country music and who picks the phone up but the man who had originally answered. I was not about to deal with him again, so I just said I'd go to the Santa Fe store and hung up. I have to mention that I was born and raised in California. I do not have any sort of foreign or regional accent. I do not mumble. I am a lawyer, so I have to speak clearly, especially when trying to explain something. I was at a loss as to how "Triple Crown Safe Starch Forage" could sound the same as "Dartboard". I was at a loss as to how "Horse Feed" could sound the same as "Hardware". And then I realized the following: recreational marijuana is legal in Colorado.

They have great staff, very helpful. I went in their a week ago and bought feed. I had great help out to my vehicle. A tall Mexican man was so helpful in loading my bags of feed. Then I forgot to grab a few other things so he help me with finding the right person to talk to in what I needed. I left as a very happy customer with everything I needed. Thank you Big R