Plumbing services by Benjamin Franklin Plumbing in Greeley, Colorado

First person that came flushed our drain but wasn't able to get it unclogged. Said they would send another person to use a camera to see where the clog was located. Charged us for the service in advance and the second person that came never used the camera. Looked at it and just said everything needed to be replaced. I called the next day to get a refund for the service that wasn't performed and said a manager would call me back. Days went by and never heard from anyone. Called back a couple of times and was told again a manger would call me. Never heard back from anyone. I would not recommend them to anyone. Very expensive and should have received a refund for a service that wasn't even performed.

Saturday 4 days before Christmas found a fountain in my front yard called BF to see if they could help me they were super nice and accommodating until they weren't made me wait 45 minutes just to tell me that the dispatch person made a mistake and they couldn't come out. Truth is they didn't want to be bothered. Called another service no I won't mention in this post so that they don't think I'm endorsing another company they helped me right away, walk me through my problem got it fixed in no time... BF is truly a subpar company ...

The plumber was professional and did a good job. The fees are overpriced. 425 to replace a garbage disposal which took under 30 minutes to complete the installation.