Plumbing services by Raven Plumbing, Heating & Backflow Prevention, Inc. in Grand Junction, Colorado

They did a great job installing our filtration and on-demand hot water heater. They also performed a small plumbing repair for us last year no problem. Unfortunately today they no-called no-showed for an HVAC service scheduled for this morning. The appointment was made over the phone last week. We will probably be looking elsewhere for good service.

DO NOT USE RAVEN!!!! They are not reliable nor professional....Here's our story....services were rendered by Raven on May 6, 2019 in response to our request for a minor leak from our water heater. A technician from Raven inspected our leak the next morning, and we were told by him that he fixed the leak and that our water heater was in good working condition. At about 8:00 p.m. that same evening, my husband saw that the water heater was still leaking and said we need to call Raven back out in the morning. About 9:30 p.m., he was surprised to see that the hot water heater had now blown out and that there was now about two inches of water covering our whole finished basement area. We immediately called Raven's after hours number and was told that someone would be out first thing in the morning. The next morning May 7th, a technician from Raven came out and inspected the mess. He saw that the hot water heater had blown. We were told that the prior technician had been fired, as this was not his first mistake. He also told us that someone would be back in touch with us as to how to proceed with the mess, but never received a call back from Raven. We were left on our own to contact a restoration company to come clean up a mess that occurred because of Raven's technician's negligence. This only touches on the continual problems we have had....

These guys are amazing. After getting the run around from other companies who were to busy or couldn't find the parts, I contacted Raven at 1PM on a Friday needing a commercial water heater replaced. They arrived by 2 PM and had it done by 6PM allowing us to stay open over the weekend. Thank you guys, you have definitely gained a loyal customer!