Plumbing services by Tony Capra Bath House in Denver, Colorado

This company impressed me with their honesty. They saved my family about 15,000 by connecting us with Denver Water who replaced a water line for free. I commend them for not taking our money when they certainly could have made a nice profit on our job!

The night before I left for a month-long vacation, I discovered a leak in the water main coming into my house. I was able to get the water shut off at the curb, but could not figure out how I might address the problem from afar. After checking the Better Business Bureau website and finding Tony Capra Plumbing with an A+ rating, I gave the company a call. Carlo Capra answered the phone, knew exactly what needed to be done, and described a far less invasive repair technique than I had seen many of my neighbors experience. The houses on my street are all over 100-years-old and one by one, the water mains have failed. Carlo emailed an estimate to me, which was more reasonable than I had anticipated. Before I returned home, Carlo not only replaced the water main, but replaced some additional galvanized pipe, checked to make certain all the water sources in my house were working properly, and replaced a toilet mechanism that had stopped working after the repair. I was not billed extra for any of this. Carlo's initial bid was the same as the final bill. I highly recommend this company.

Absolute worst customer service ever!! I was never kept informed of the progress of my job. I had to keep calling to get updates. I was given dates and times of work to be done and NOTHING was done when I was told it would be done. The guy taking out my old tub showed up very late and then put the tub in my yard and told me his truck was full and that he would be back the next day to pick it up for disposal. It sat in my yard for 3 weeks until we finally had to dispose of it ourselves!! After many phone calls and promises that it would be done! Lost total trust in this company and Tony's word, decided to go with someone else to do install. Then when I ran into problems with install because of the jet tub I bought from Tony he refused to help us finish this mess!!! Hope I can save someone from our nightmare!!!