Plumbing services by Ferguson Bath, Kitchen & Lighting Gallery in Vista, California

I visited the showroom in Vista. I have a major kitchen and bath Reno planned. I'm starting with lighting to ask about recessed lighting. The sales person told me they had very limited recessed lighting on hand. I asked if he could help me make a decision between the different types of units available and he confessed that he didn't know very much about the product. The floor sales person kindly went to the computer to look at the different options, and then advised me that I should go home and look at it on the Internet! I went down to the appliances and there was another sales person sitting at a desk without any customers doing something on the computer. I asked the sales person do you have any counter depth refrigerators with French doors. He looked up and pointed in a vague direction and told me they were over there go look at them. And didn't bother to get up out of this chair and help me make a buying decision. The company might do well to provide some training to their sales people

Absolutely awful follow up on our 15000 appliance purchase from a year ago. Stay away

Courtney Brewer was great and helped us select all our appliances and followed up when our fridge was on back order and made sure it was delivered on the same day our wonderful installer, Craig, from Your Castle Installation was here doing all the others! Great job by all! Thank you!