Plumbing services by ARS / Rescue Rooter Bay Area South in San Jose, California

Edgar and Walter came to help me assess my clogged toilet issue. They were both very friendly and professional. They explained the problem to me and helped clarify any questions I had. Great customer service from both Edgar and Walter. Both seemed very down to earth and knowledgeable in their job. I was only renting from my place and my landlord refused the service but their initial assessment was greatly appreciated.

Rafeal came after some very good communication on their side. He was very good at his job and is excellent on recommending more services. If you have cash to burn, this is a great company to do business with, however to give you an idea of what your in for, a 24' sewer snake and camera costs 349, a cleanout was quoted at 1300, and a in place clay pipe replacement and adding a cleanout: 8270. Rafael claims that these prices are median for the business, and I have to admit that I don't know what other plumbers will charge, but this all seems on the high end to me. They wouldn't quote anything over the phone.

Carlos was at my home today researching a clogged pipe. He is very personable and took time to review all of the drain pipes on one section of the house. The pipes are 50 years old. We will need some work and he went under the house, took photos and explained the problems. He provided an estimate with two options for repair. We are thinking about what option will work best for us. Good work Carlos!