Plumbing services by TLC Plumbing in San Diego, California

TLC Plumbing is honest, trustworthy, dependable and reliable company. I have used their services twice now and I am more than happy with the quality of their work. David was my plumber. I'm very happy with the quality of his work, his attention to detail and his expertise. TLC says their goal is to fully satisfy their customers from the moment they first answer the phone through completing the job by being prompt, courteous, and responsive to their customer's needs. Well done TCL... I am very satisfied. David hit all the marks of how they want their customers satisfied. I hope I never have to call a plumber again... but of course I will... and I'll be calling TLC Plumbing!

Worst customer service ever. I had a window of arrival confirmed. I understand that windows can change but in this case it was chnaged without any DIRECT confirmation from me the client. That you call and leave messages but dont actually SPEAK to the client doesnt not equal confirmation that the schedule change is acceptable. I called out the dispatcher regarding this and for some reason she felt it was acceptable to cut me off and talk over me and she feels that i was getting "crazy" with her. I requested to speak to ANYONE else in the office which she refused to do. If it werent for the fact that my needs are dire I'd be requesting to move this over to some other company. They are a vendor that my property management company uses. Unfortunate as the initial communication went so well.

I've used TLC three times over the past three years, and every time I've been super impressed, which is why I keep calling them when I need plumbing service. All three times were with different people who came out, but they were all super knowledgeable and efficient, and prices have always been reasonable. I've recommended them to many people.