Plumbing services by Water heaters Only, Inc in Pleasanton, California

Excellent customer service. Technician Beni arrived on time, was very knowledgeable and completed the job in less than 2 hours. He made some improvements to the prior installation which will now allow me to drain the water heater properly when needed. Would highly recommend Water Heaters Only.

Well, initial customer service was great, they scheduled me asap for a leaking water heater that was 16 years old. However, there was a scheduling mix-up and they didn't show up and couldn't find my call in their records... forgiving them tho because I know their electricity was down along with their whole area the night I called them. So they rescheduled asap and nice guy showed up about an hour after I called, seemed like he knew what he was doing. Suddenly water is POURING out of the heater and he asks me to take over for him he was holding a bucket under outpour so he could turn water off. He found my main water supply and turned it off fairly quickly. My small laundry room flooded but fortunately water heater was right by back door on ground floor and I was able to toss buckets of water outside the open door and also fortunate that it barely reached my carpet outside laundry room. He helped get water out and dry everything, gave me a decent discount on the whole service, and in the end it turns out the builders of my home had put a faulty shutoff valve in the original water heater there was no shut off mechanism in it! He did however bump into my wooden gate in So I am giving them 4 stars even tho the whole thing was stressful, he did his best and in the end it wasn't his fault. New water heater seems great.

Doniel did a great job! He called me early to let me know he was in route. He replaced the water heater very quickly and professionally! He was very courteous and friendly! Happy customer!