Plumbing services by Cabrillo Plumbing, Heating & Air in Menlo Park, California

The folks at Cabrillo are outstanding. We had our tankless water heater go on the fritz recently. I called them up Saturday at 8am, by 9am I got a text with the photo, name, and profile of the plumber Robert who was showing up. By 10am they were on site. Robert was super friendly, very competent, and went out of his way to give advice on some other related questions I had. He showed me what he was doing and why, told me how I could do it myself and save next time if I wanted, and as we were waiting on the system flush to run he tightened some faucets and told me how to clean my faucet filters. I also needed him to replace my whole house filter, and after reviewing the situation he advised exactly what I needed to buy and gave a good quote for the best approach to the work. That night there was another issue unrelated to the work he did and he responded via email at 8-9pm ! to my questions, guiding me through the troubleshooting. He followed up with a visit to troubleshoot on Monday and finding nothing wrong, didn't charge for the follow up visit which took the time of him, and apprentice, and a manager. Everything's working great now. All in all, an amazing company with amazing people. I won't go anywhere else.

Robert Burkett, the service technician, is an outstanding plumber! He repaired two drains, a shower hose, and a shower head, in addition to giving my husband and me valuable tips on preventing future problems. He's very knowledgeable, personable, friendly, quick and efficient...be sure to call Cabrillo and ask for Robert!