Plumbing services by Fast Water Heater Company in Concord, California

Total cost 2527. Rheem 50 gal gas 12 yr 830. Drip pan 88 installed. Pan parts 25. Shutoff valve 125 installed. Valve 18. Expansion tank 129. Tank parts 75. Exterior drain 149 installed. Parts 20. Gas valve 109 installed. Valve 15. Bond and ground 89. Parts 16. Misc tubing insulation straps 14. Permit 159. Actual permit fee 85. Subtracting estimated parts from total gives approx labor cost of 1447 for 2.5 hr of work. Hourly labor estimated at 579/hr. It's not hard to do depending on location. Do it yourself and save nearly 1500. That's what I will do next time.

I was two days away from leaving on a road trip into the Mojave Desert. While prepping food I noticed we had no hot water. Not great timing for a major appliance to fail! I went to my PC and searched Google maps for plumbers and specialty water heater companies. Fast Water Heater Co. had an office nearby and really stellar reviews. I called and phone was answered quickly which is a good sign when you are in a time crunch. Customer service rep at the central number was blunt in that given my unit was almost 10 years old they won't even try to fix it. I had heard the same from a different service company two years prior when my unit started losing efficiency. Over the phone the best quote I could get was a range and it sounded about right considering what the last one cost a decade ago. They could install the unit the next morning. Today the tech called at 9:30am to let me know they were enroute. I got a firm price when they arrived and an explanation of the charges. Unit was installed in about 90 minutes. Looks like they did a first class job . Shout out to T and his helper, quick clean and efficient!

A representative was immediately available when I called. They answered all my questions and were able to provide an estimate based on pictures I sent via email. A large window of 9am-2pm was given but the plumber arrived within the window and was gone well before 2pm. He answered all my questions, provided competent feedback and provided me with multiple additional estimates. It is costly but I feel good about having work done that is up to code and with permits.