Plumbing services by J.W. Wood Co Inc in Chico, California

My wife and I started a large Peony Farm in Northern California and were in need of a drip irrigation system. It had to be designed properly and done right. I know a thing or two about irrigation systems, but this project was definitely more in depth than anything I had worked on in the past. I called J. W. Wood and was paired up with Rick Webb. He did not hesitate to help me on my 6 acre drip system. Within days, I had a complete design, CAD drawings and a personal site visit to my farm which was a 3 hour drive for him. After meeting with him on site, I knew I was working with the right company and the right person. I purchased the system and everything was delivered right to my farm very quickly. Once I began installing the system, I had a couple issues with a pressure regulator and Rick, once again, drove the three hours to my farm to personally troubleshoot the issue. I can't tell you the last time anyone has given me that level of service. He never left me hanging once. He is not only a great guy but his knowledge of irrigation hydraulics and design is truly impressive. My system works perfectly and it performs exactly how Rick told me it would. If you need a drip system for your farm, you need to get in touch with J.W.Wood in Chico and you need to ask for Rick Webb. I could not be any happier.

We recently went in this store to purchase some items for our kitchen remodel. The products are beautiful and priced accordingly. After we bought the items we was told it would take 3 weeks before we get it, we were ok with that....so we waited 3 weeks and we did not hear from Lucy the Office Manager. We gave it a few more days and still no call, so i took it upon myself to call them. I was told Lucy was on the phone but the man promised me he would give her the message and she would call me back. NOPE she did not...so the next day i tried again and got the say response. One about the 5th call i spoke to a man named Mike he was the one that told me most of our items was in except the sink...now that was the most important item because we was putting in Granite...well the JW WOOD had to all the company and have it sent up after a few more days we was able to finally pick up our order, no thanks to Lucy, in our minds she does not follow through or perhaps we didnt spend enough money....all i know is we will not shop there anymore because of her lack of consideration

Two parts to this business, showroom and parts department. Folks in the showroom are friendly and go out of their way to help. Parts department seems to have whatever your looking for but seemed more geared to industry professionals and can be curt and sometimes come across rather rude. Parts seem to be better quality than the big box stores.