Plumbing services by Westar Plumbing Services LLC in Yuma, Arizona

Gene is a great guy who knows his stuff! Always picks up the phone and answers any question. He's honest and reliable. Something that is hard to find these days.

We had a leak in our bathtub drain. The drain was replaced. Holes cut in wall, floors need replacing, the whole 9. A new stopper was put in our tub. The next time I used the bathtub, I noticed the stopper didnt hold water. 2 months later, I called Westar to look at my toilet and asked for a new stopper to be put in my tub while they were here. They charged me for the stopper! They installed a defective one to begin with! The plumber was aware that they had installed the defective stopper. Still he charged me. He looked at our toilet and said that parts needed to be ordered. I called the office the next day to make sure parts were ordered. The lady that answered said she had ordered, but had no estimate for day of delivery or price. How can you order something without knowing the price??? Also she couldnt tell me how much money that I had paid was actually for the stopper, just that I was charged for parts. But it was not parts that were being ordered for my toilet. I would need to pay that still. 3 weeks later, I had had enough. I called Above All Plumbing. They immediately came out and REPLACED my entire toilet for 80. I will absolutely never use Westar again.

We called and called and they never answered or called us back. We called during bussiness hours too. The heck with them. Why advertise if youre not going to answer the phone.