Plumbing services by PlumbSmart Plumbing Heating and Air in Mesa, Arizona

Today was my first time using PlumbSmart Plumbing and I have to say it was great!! We were the first appointment of the day and our plumber James was wonderful! He was professional but also super friendly and honest. He gave us a reasonable quote, before he started the work. He left our bathroom cleaner than it was and gave us some advice on what to do to prevent future clogs. I would definitely use PlumbSmart again. I am actually looking forward to setting up my next appointment and having them come out and helping us with updating our whole house.

We replaced 2 older TRANE systems. The team showed up on time, worked efficiently, kept us informed of the process, and left the work areas clean. We compared 5 companies on price for the same units, and PlumbSmart was the best value. They also helped us evaluate the tonnage of the AC Units for our home. We were able to reduce our overall needed capacity by 2 tons. Very happy with our decision. Nicolas is easy to work with. I particularly enjoyed the light, fun banter within the install team. Clearly demonstrates PlumbSmart is a good place to work, which makes it good for customers.

Before even arriving, I greatly appreciated the text message with the photo of the technician Matthew coming out and that he was on his way. Sometimes my wife is the only one home with the kids when we are needing work done so this adds a level of safety for her to know who to expect. We don't wear shoes in the house for health reasons so it was great to see that he showed up with new shoe covers to put on before stepping into our house. We needed new drain piping and a garbage disposal hooked up to our newly installed sink and he went above and beyond to no only do it correctly but was very descriptive in some of the work he was doing. He was clear in his communication and I never felt that he was trying to "sell" me on anything or brush over the details. He was tidy with his work area, conscious of our cabinets and floors and he communicated every time he had to step out of the house. I would call Matthew anytime we need work in the future and would recommend him to my family and friends. He is more than welcome in our house again!