Plumbing services by Preferred Plumbing & Heating in Kenai, Alaska

As far as my experience with their retail side, they have always been excellent to work with especially Nick and very helpful. Usually leave with the parts I need and feeling a bit more positive about my day. Thanks guys!

The response time was quick and I was initially impressed when they answered the call and arrived in about 10 minutes to repair a domestic hot water tank leaking pipe. I had already secured the valve to stop the water flow and the tank is easily accessible. The repair was quite simple; solder a new fitting and replace/plug in a 24volt thermostat. All in all about a 10-15 minute job-max. I also had to provide a bucket and sponge for the tech as evidently he did not have one or just did not want to go to the van to get it. I did expect about a 200 bill just for the fast response and new thermostat. What I did not expect was an exorbitant amount of labor charge. I guess they have a 1 hour minimum policy of about 136 dollars, so my bill for this quick, simple fix was 288 dollars. Evidently they start their clock when the driver heads your way. This easy 10 minute job cost 136 bucks in labor so you do the math. So you may get your problem solved, but for sure; be prepared to pay. And pay big.