Plumbing services by Hank’s Plumbing Repair LLC in Montgomery, Alabama

Needed some plumbing work done at my house. I'm super busy with the power washing business and dont have time to do it myself. Called yesterday, no one answers at the number listed. Got a call back this morning from Latisha? Not sure. They may have done good work. I'll never know. They wanted 57.00 for an estimate. Hmmmm no! I don't charge my customers for an estimate if I go and quote them a house wash or a driveway cleaning. So I'll find some other plumbing company. I have driven all the way to Dothan to give an estimate and not charged for it. These guys cant be bothered to go across town with out a fee. No thanks.

I had an appointment at 8am. No one showed, called several time. The nice receptionist told me that there was an emergency & some will call me. No one has called & it is the end of the day. And, no is picking up the phone. I also was not called to be informed that there would be a delay in my 8am appointment. Unprofessional. Bad customer service.

I have used Hank's several times in my current home. First for a new water heater, and several times to clear trees roots from the sewer line. All work was perfomed to statisfation and I have only been charged the aggreed fair rates qouted. No sticker shock after repairs. Regarding punctuality, I have not had any issues. Submitting this review due to others that I see here that aren't representative of my experience. I intend to call Hank's first in the future.