Plumbing services by Lee Company in Madison, Alabama

I contacted Lee Company for an HVAC tuneup on a Thursday. Appointment was set immediately for the following Monday and Jake, the technician, called that morning to verify that he would arrive right on expected schedule. He explained everything that he was doing before proceeding and verified he had my approval. He was very patient and explained everything and answered all of my questions, as I like to know how things work and what parts are for. Only one minor issue found and he was able to replace a capacitor with a part from his van. The system works beautifully and should provide continuous service for many years. Great job to Jake and Lee Company.

I called The Lee Company to get an estimate on installing four new replacement faucets. I had two estimates both in the 350 range. Lee Company offered to come out and give me an estimate. When they got done looking as did the others they gave me a 1300 price. I told him they were way out of the ballpark. The guy said I can knock off one third. I could not believe they were so unethical. Give me an honest estimate the first time instead of trying to rip me off and then lowering the price when I do not bite. When I told him no he said he did need to collect a service fee. I would not pay as they did not tell me there was a fee, and I refuse to reward anyone for their dishonest and unethical business practice. PLEASE DO NOT FALL FOR THEIR GAME. I HATE TO SEE OTHERS TAKEN ADVANTAGE OF. The Lee Company has proven to me that they are unworthy of my trust.