Plumbing services by Roto-Rooter Plumbing & Drain Services in Morgantown, West Virginia

Great experience....The service guy was famtastic....very nice and went above and beyond to fix the problem....We were very satisfied and would highly recommend this company....

1400.00 wasted. It's been a couple of years ago but I'm revisiting my home repairs as I'm thinking of selling my home. Recalled the work rotorooter had done for me. The technician gave me an estimate of 14k to dig up my clay pipes and replace them with 7000 down payment. He then rerouted my drain from basement sink washing machine to the pipe from upstairs ....AND poured cement in the existing drain for the basement for 1400.00 total I ended up with the same backup issues of water and layer found that the drain was broken under the street 13 feet away from my house under the road and the utility board fixed it. The work he did ...I was told I should report to the licensing board. And the tech also told me that “if they drug tested their employees they wouldn't have any”

The technician Craig came to our house in search of a sewer gas issue. He was very thorough in his search exhausting every possibility for the source. He fixed a couple less expensive issues that could have been the source, but unfortunately the problem persists at no fault of his. He informed us of the next step to resolve the issue being a smoke test and finding the connection point. We initially had a billing communication issue, but Kerry from the office was prompt and polite and worked with us to resolve it. Very professional! We will use Roto-Rooter in taking the next steps with the smoke test when we have enough saved to do so. Give these guys a call, they know what they're doing and are pleasant to work with!