Plumbing services by Fogle Pump & Supply Inc. in Airway Heights, Washington

Dishonest Cheating Well Drillers: Unfortunately we had a terrible experience with Fogle. Our quote ended up tripling in price to around 26,000. They drilled far deeper than necessary to line their pockets with even though we hit water. No matter how many questions we asked our driller to be well informed about drilling a well on our property we were given mis-information and felt taken advantage of. We wanted to trust our drillers expertise but we got burned by a dishonest driller who didn't disclose all their extra costs, drilled 300feet deeper than necessary, and picked to drill a well in a spot that was more about convenience for his rigs right off the street instead of a location close to our build site or where water would more likely be. The worst part is we were not on site for the drill process so we just had to believe what our driller told us in terms of when water hit. We told our driller to stop at 300ft to check with us before drilling further and he ignored our request and had his guys drill far beyond even though we had already hit water. I suspect they drilled further than necessary to score more in their pockets. They picked a well site so far from our build site that we are having to spend double the money just to get water and electrical lines to the well and our house. When we told our neighbor up the street that we used Fogle to drill our well, he said "I hate those guys, they cheat people and charge way more than they should". We learned a hard lesson and I have to share in hopes that folks reading this will be better informed to avoid the mistakes we made in choosing Fogle. Talk to your neighbors and locals about their well drilling experiences and who they used and be on site during your well drill to avoid being lied to and taken advantage of!

Fogle Techs are knowledgeable, reliable and conscientious! I probably had more fun than you are supposed to, when getting your pump rehabilitated. When Mike came out and diagnosed the problem to be a dying pump motor, he knew that it would inflict a certain amount of pain, so he didn't charge me for the visit, and I appreciated that. But he wasn't real positive about my initial plan to remove the pipe and drop a bucket down the hole for hauling up water through the summer. So I decided to go with Mike's plan. Dustin and Logan showed up a week later during that rainy period in late May, and we had a pretty good time, sloshing around in the rain, while they answered all of my questions and stacked pipes like Lincoln Logs. After replacing the motor and wiring, refitting the pipes and answering all the questions I had, they took off and I left the cover off the well to dry the area out. But the supply pipe had a leak that I wasn't able to fix. I wasn't a plumber, but worked as an HVAC Tech before retiring, so I wasn't able to tell if I couldn't get the leak to stop because I didn't have enough room to grip my pipes or because I don't have massive forearms like Logan. Mike and Nick came out and endured the next barrage of questions and helpful suggestions from me. I would not have complained too much if Mike had charged me for the extra work because Dustin could not have known that there was a leak, due to the water level in the well housing when he finished, but Mike either felt that Fogle should take overall responsibility for the replaced unit, or he wanted to get away from me telling him how to do things. So there were some issues, but all of these guys were knowledgeable, very conscientious, and didn't mind a little ribbing here and there. It is always good to have techs come over who enjoy their work and genuinely want to fix the problem. I'd recommend Fogle to anyone who has a water issue.