Plumbing services by Ellsworth Plumbing & Heating in Portsmouth, Virginia

Great experience with this company. They were quick to arrive and did a great job. If I have any other issues I definitely will be calling them again. Very respectful and easy to schedule an appointment.

Duane not only had the parts I needed, but he took the time to help me understand what I was working with. Very helpful, kind and experienced. I will definitely be coming back.

I had called to find a aeration adapter to fit my bathroom Delta faucet. I needed a 13/16 fitting with a hose adapter on the other end for my fish tank maintenance system. I couldn't get this anywhere else in any big plumbing stores near me otherwise I would've. The gentleman knew what I was looking for and what I needed to do with the faucet adapter because he had fish as well. Anyways, I called to order this part and they said they would place The order and I told them I was leaving for vacation so I would come get it upon return. I hadn't heard anything from them in 2 weeks. I called them when I was back in town, only to talk to the same gentleman to say the part they ordered wasn't made anymore from the distributor. Ok, fine. Supposedly, he placed another order through some other company and said he would call as soon as it came in. Didn't hear anything in over a week. Called back again, talked to some other gentleman and said don't know where said guy is at the moment but we did get a truck in and we will let you know if its there....well I had to call back, again, only after 3-4 hours and before they closed. The man I had been talking to since the beginning of this said we will call you as soon as we get it in, it's not on this truck. Guess what.......still waiting for said call. Friendly people but complete waste of time, never did get this special order part.