Plumbing services by Medlock Services, LLC in McKinney, Texas

We have had Medlock provide plumbing services on three occasions and we have very pleased with the work they did each time. Ted and his team are real professionals doing first class work, answering all questions, and keeping the work site clean. Laura is easy to work with and follows up in a timely manner. We will not hesitate to call them in the future.

Medlock did a water heater installation for us at our church last week. They are fantastic to work with Laura responds quickly to email communication and the team that came out to the do the work, led by Ted, were on time, professional, courteous and they did the work in a very timely manner. It was a pleasure working with Medlock and we will call on them again when needed.

This company is exactly what's wrong with American customer service. Medlock installed a tankless water heater in our new-build dream home and only 2 years later, a pipe connected to it leaked into our garage. When I called for service, they told me to call someone else because of an “ugly separation” they'd had with our builder; said they “won't touch” any houses associated with him. Also, they only guarantee their work for one year. I can see why. If you want to be treated horribly for asking them to fix their own plumbing, Medlock is your plumbing solution.