Plumbing services by Pipe Down Services Inc in Austin, Texas

We had a very serious issue with both outdoor and indoor pipes. Several plumbing companies and 2 months later, we found Pipe Down and our problems have been resolved! Larry and John knew exactly what to do. They worked hard, explained the problem and got it done. These are honest, hardworking and extremely knowledgeable guys!

American Homeshield had John with Pipe Down come out to check the water heater. He had a bad attitude the moment he drove up. He couldn't see the information so the moment he left the house he cancelled the order and didn't even bother to call me. We had Mr FIx It came out and took care of the problem.

American Home Shield contracted this company to fix a leaking sink and leaking shower. Tech showed up and had a very CAN'T do attitude. Finally said they would have to order fixtures and replace. One and a half months later they called to schedule install; showed up with a different sink fixture and no shower. My wife was able to find the same sink fixture on the internet in five mins. They said they have no plan for the shower. Complete waste of time and zero initiative to get the job done. Spoke with manager at company and he said this is a home warranty issue. If that's the case it would be helpful to have a manager or someone speak the home owners in order for them to address the issue and not find fault with subcontractors