Plumbing services by Mertz Plumbing & Heating in Pittsburgh, Pennsylvania

They WILL try and take advantage of you. I had multiple companies give quotes for the initial work. Once Mertz was in the door and working on the original project, they "claimed" to have to dig everything up. I told them to stop work completely, had Terry's Plumbing come out and look at it, and they said it was just fine. I fired Matt on the spot. I'm writing this many years later to tell you, it was just fine! I have never had a problem with it, and as Terry himself said, "this will last you another 10-20 years". Long story short, DON'T HIRE MERTZ!

I have been using Mertz plumbing for a few years. They ALWAYS show up when they say. Everyone that has come is polite and professional, and takes the time to explain what needs done, what they did or plan B, if plan A doesn't work. I have a mechanic that I trust and am very loyal to, and have used for 25 years. Now I have a plumber.

Called to set up an appointment, got one and the lady that helped me was nice. There was no issue with our location. Had to cancel due to a family medical issue. Called back to reschedule. I was met with a totally rude attitude from the female that answered the phone. She told me they didn't come out to our area. So... The only reason I'm giving them 2 stars is because of the first encounter. I called another plumber. Thanks to the call to reschedule, they lost a 700 call.