Plumbing services by Einstein Pros in Salem, Oregon

My experience with Einstein Plumbing and Kyris was absolutely fantastic. He showed up to the job at the beginning of the two hour window that I was given which was great. The quality of his work and his professionalism reflects greatly upon your company. He was extremely competent in the work that he did and took the time to explain What he was doing and why he was doing it. The price was extremely fair and quality of work was outstanding. We will definitely use Einstein Plumbing again for our future needs, and we also highly recommend you to our friends.

Unfortunately my experience with this company was not a good one. I hired them to install a new water main, which they did, however they also cut off my irrigation line and told me they were not hired to do any work on that line, they drilled through electrical wires when installing the new line and had to pay my electrician to fix it. The parts they brought were wrong and materials needed were not thought out ahead of time, so they were at my house until after 10pm. I have water to my house, but I have a LEAK in the EXACT same spot where this all started. The owner of the company drove from Bend to look at things and after a very brief glance told me it looked fine. I asked how it could look fine when they leak was under the gravel and that he would need to dig and find out what was causing the leak since his team should have capped that line. He said "I am not digging" many times and spoke in a condescending tone. He also said that I could hire someone to look at the leak and that if in fact his men did do something wrong he would personally come back to fix it. HE DROVE 3 HOURS TO TELL ME THIS : How much easier it would have been if he had just dug the 18" down to discover why it was leaking again since his crew were the only ones to work on that leak in the first place. I am hiring a professional company - Oregon Pump - who will not leave me stranded with a leak or offer shoddy workmanship. The Salem crew is no longer with this company, which I knew since they told me they did not care for the way the owner ran the business. I would recommend using a 5 year old to do the job before hiring these people. Call Judson's or anyone else who will stand behind their work and not leave you with more problems than what you started with. See attached photos, it is a large leak coming from the exact spot where the line should have been capped off.

I appreciated the professionalism of Einstein plumbers and the quick way they installed my tankless water heater. Thank you.