Plumbing services by The Home Depot in Norman, Oklahoma

My kids call the two DIY retailers orange and blue stores and definitely prefer the orange store. Why? First the staff is always courteous and helpful. Second, they still have the race car shopping carts. Lastly, there's an older associate in lumber that always makes sure my oldest daughter takes home some scrap wood to practice on. As an adult, there aren't many differences between the two, but quality customer service is there tipping point for me. The only knock is a less-than reliable app, but I'm not going to hold my local store accountable for that.

I love Home Depot, most of the staff are friendly and helpful . However, the ladies at the customer service counter have never been helpful ironically. I've had to ask for help finding things that say they're in stock but aren't on the aisle they say they are on the website and they act like you're ruinging their day by asking for assistance, proceed to walk down the aisle and say "nope it's not there we must not have it" then walk away. I go to someone else working in the aisle across from it and they got on their handheld device and found where it was located in the store for me. This has happened multiple times. Needless to say I know not to bother with the "customer service" employees.

in and out quick, which I like. employees know their stuff and don't just point you in a direction and leave you to find it on your own. they actually walk with you over to where you need to go.