Plumbing services by Pugh Heating & Air Conditioning in Holland, Ohio

I've had several great experiences with Pugh. They're extremely timely with their responses and offer affordable service that's easy to understand. On several occasions, they've pointed out more affordable alternative solutions to issues I'm having. "We could do this, but doing this instead would save you X" type stuff. I've had other companies go ahead and do what would be the more expensive option. Any service company that's willing to sacrifice its own profits in the name of serving the customer is going to get my business again and again.

Kevin arrived promptly at the designated time. He checked in with me to make sure he understood the designated problem. After reviewing the problem he told me that he would have to go back to the shop and make a bracket that would allow him to adjust the level of the humidifier. He returned and installed the bracket. All in all he acted very professionally. He was neat, clean, communicated well. I would be glad to have him for an employee. He is a credit to Pugh Heating & Air Conditioning.

Recently had the furnace go out at 3:00 am on a very cold morning. Was at my door within one hour, quickly got the heat back on and returned within four hours with other parts to complete the repair. Technician was professional and helpful.