Plumbing services by Pousho Plumbing & Heating Inc in Highland Charter Twp, Michigan

Owner is a crook. Fired one of his workers because she needed 1 day off for her wedding. He fired another secretary because she was diagnosed with cancer. He also just fired a man who worked for him for 28 years. This man had a heart attack and THE SAME DAY the owner was blowing up his families phones while they were at the office. He demanded for the work tools, truck, and cloths to be returned while his worker was still in the hospital. NEVER use this company. I've always heard horrible things about this owner and all he cares about is money

Needs to be negative stars but it won't let me go lower. This is the worst company I have ever dealt with. I called and spoke to Bill Pousho owner and explained to him the problem I was having with my water softener and that I had a McIntyre system. Mr Pousho was very nice and explained to me how the softener worked and set up an appointment time. When the repairman actually salesman showed up I also explained to him the problem I was having. The "repairman plugged his light in, looked the softener over for about five to ten minutes, took a water sample and a few minutes later told me that he couldn't get the softener to work. He actually never took anything apart to look for a problem. I told him that the unit was only seven to ten years old and he began to explain that the McIntyre system was cheaply made then proceeded to try to sell me the system that he sells completely installed for only 1985 minus the 120 service fee he was charging me today of course. He also tried to service my air conditioner which was working fine with R22 because with the new rules coming out soon he would no longer be allowed to use R22. I'm sure this would have been a side job. I told him that I would let him know on Monday if we decided to have the unit replaced. I called McIntyre on Monday and told them what had happened and they sent a "real" repairman that same day. I explained to the repairman "Jeff" what was happening and he immediately knew where to go. After a trip to his truck and 10 minutes later he had replaced a broken Valve Spring and the softener was as good as new. The Pousho "repairman" might have seen this if he had bothered to look for a problem rather than try to sell me a new system. I called the Bill Pousho and explained what had transpired and that I felt I should get my 120 back, but all I got was an attitude, excuses and very unprofessional behavior. I thought I was the customer?? I have never experienced a business owner that would try to talk over me, not listen to what I had to say as a customer, he even tried to tell me that the repairman he sent over does not work on McIntyre systems. I reminded the owner that I had told him what system I had when I first spoke to him. Well good ol Bill didn't like this so he very professionally hung up the phone on me. His website does say they work on all makes and models. I hope Pousho Ripoff Plumbing never gets another days business. STAY AWAY! Thank You McIntyre!!

I found the staff at Pousho Plumbing to be helpful and thorough. I got all of my questions answered and service in a timely fashion. I would use their services again and recommend to others.