Plumbing services by A Better Plumber & Sewer Co in Grayslake, Illinois

Rich and a younger man showed up within their time frame to my mother's home in Round Lake. They were professional, polite, kind, and walked me through everything they wanted to do and explained to me why so that I would understand. They were out and fixed the issue a blockage in under an hour at a very good price. I would definitely recommend these guys to anyone!

Tim and one more gentleman showed up. They inspected the pipe and were very professional. It was nice talking to them and listen to their advises. From the inspection it was determined that i need hydro-jetting the pipe. I looked at the video stream and it was obvious. Unfortunately, their price for the hydro-jetting was a bit high so i did not go with them but with a different company instead. The price difference was substantial. Overall very satisfied with their service. Just a bit hard to get someone. Easy to reach them during normal business hours, but not after hours nor weekends. No one picks up and no voicemail, nevertheless they claim they are 24/7.

No show two times! Really! I guess where they come from they think this is acceptable. They certainly are not qualified to work in my neighborhood.