Plumbing services by All Clear Sewer & Drainage Inc in Glen Ellyn, Illinois

Worst company ever! Do not get sucked into their cheap power rodding service. They only want to talk you into a more expensive service that you do not need. First off my appointment window was 10am - 3pm they didn't show up till 6pm. They worked on cleaning out my main sewage drain for about 20 min when one of the workers asked what is the price you were quoted. I told him I had a 50 coupon. About 5 min after I told him that he stopped trying to clear my drain and told me I had a broken pipe and that they couldn't go any further. They said it was also after hours so they couldn't call the city to get the permits to fix the problem. My basement was actively flooding and I asked them is there anything else you can do. They said no we've done all we can for tonight you have to wait till tomorrow for us to dig up your yard and fix the problem 3,800 plus bonds 1,200 and permits. They didn't seem to concerned that my basement was currently flooding, not to mention we were on a flood warning for entire night. I called their office to ask if they could at least pump the water out of our sewer lines they said no we can't do that. The manager got on the phone and said he could fix my pipe right now but it would be 8,000 for an emergency service. I had another company come out the next morning told them the entire story and they recommended hydrojetting which All Clear never even told me about. And the hydrojetting working! Therefore I didn't need to spend over 5,000 to get my drains working again. This company doesn't care about their customers they just want to scam you into paying thousands of dollars for services you do not need!

Have used All Clear for my business for several years. Requested a simple drain rodding at 6 AM and scheduled an appointment. After a heavy morning rain, All Clear cancelled my appointment to take care of other customers. Why place your loyalty in a company that doesn't show loyalty to established customers? Avoid.