Plumbing services by Accurate Plumbing & Heating Co in Chicago, Illinois

We recently bought a house that needed a major plumbing overhaul: all new copper pipes and a new water heater. I am very pleased that we hired Accurate Plumbing. Walt came out to give me an estimate before we even purchased the house. Once we owned the home, Walt handled the city permits. His crew was very professional, and Walt met with the city inspector to get their sign-off on the work. Most importantly, Walt was always available to answer our questions, and I really appreciate that. The price was fair, and the work was excellent. I highly recommend Walt and his team!

Had a problem with my kitchen drain, called Accurate and Jeff was able to come out immediately to diagnose and expertly fix my issue. I'm more than happy with the service, however I ended up paying significantly more than I was originally quoted due to the job taking just about an hour... time was taken sitting out front when he got here, going back and forth to the van, removing gloves and taking other customers' phone calls, etc. If I'm paying by the minute then you should spend every second on my job. Seemed like milking the clock to wipe up, take time to write out invoice by hand, all to tell me it was over an hour so I'll be charged an additional 80. Not cool. Charged me for the extra hour then took off quick, so he could charge the next customer for that same time, leaving my floor and under my sink disgusting, splashed with black muck from the drain. The sink on the other side was still clogged, presumably from back up, I had to remove the pipe under the sink to the P trap and clear it myself to complete a job I overpaid for.