Plumbing services by Third Generation Plumbing, A/C & Mechanical Company, Inc. in Tampa, Florida

Eddy came out to do my maintenance, he came before the appointment time and was very knowledgeable. He was checking everything and showed me pictures of the problem areas. I ended up getting a new ac and ducts which I was going to replace next year anyway as my ac is 20 years old and I have been in the house 25 years and don't know if the ducts have ever been replaced. 0 financing for 5 year's is a very good deal.

If I could give the Third Generation Plumbing and Mechanical Company negative stars I would. They came out to my house as a result of a home warranty claim I made through American Home Shield for a leaky faucet in my tub which should have been a 75 copay and they handle the rest. They installed new rubber washers which stops the leaky faucet and say a valve needs to be replaced and that they they must go through the tile in the front of my shower to replace said valve. The home warranty doesn't cover going through the front and their charge ruin my bathroom tile and replace the valve would be 850. However, there is rear access to the pipes through a closet see images below which could have been used and wasn't to replace the valve which would have been covered under the home warranty. I called to alert them that there is rear access to the pipes and that while they fixed the leaky faucet they caused some damage to where if the shower was turned on, the faucet also ran I was told I would be called back by a supervisor. A week later I called again and asked why I wasn't called back. I also asked them to come fix the shower head. I was instructed that if I didn't pay the 850 they would not come back out to correct the issue they created. I wound up having American Home Shield send out another contractor - Kintex Plumbing ask for Plamen who solved the issue within an hour of arrival - and who didn't have to go through my tile to make the corrections. I highly recommend you run from the dishonest workers at Third Generation to the plumbers at Kintex. I gave Third Generation every chance to correct their errors and let them know well in advance that this post would be the result of their actions.

Raffy was very professional and took his time to explain what he was doing and why to troubleshoot my AC. He then thoroughly explained his maintenance package and some other options. Would absolutely want him to perform any future AC issues. We were routed through American Home Shield, and very satisfied with his service today.